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Returns & Exchanges | Chubbies Shorts Just head on over to Chubbies Exchanges to get started. All you'll need is your order number and zip code, and when you're done we'll provide a prepaid USPS ... How Chubbies changed returns from a cost center to a profit center. As a result, Chubbies Shorts' rate of upsell per return increased by 50%.This strategy is one of many ways that Wardell and his team are turning ... The Exchange: Chubbies CFO Shares How Their Return Process ... A customer who has returned has a 100% higher LTV than one who hasn't? Dave Wardell joins The Exchange to talk about how to financially evaluate the impact ... Chubbies exchanges